We'll give you £100 for switching your current account to us, plus £25 for up to three months when you actively use your account. Eligibility criteria and T&Cs apply.
A powerful earthquake has devastated huge areas of Myanmar. Many people are in urgent need of food, clean water, shelter and medical care.
Learn more and find how you can support the appeal.
Benefit from 1.00 to 4.00% AER variable interest depending on your account balance. And enjoy the flexibility of instant access to your savings.
Eligibility criteria and T&Cs apply.
Our mobile banking app is a quick and secure way to manage your money from your smart devices. View your balance, make payments, check or search recent transactions and more.
'I have been banking with the Co-op for over 10yrs now. The staff have always been very helpful, and the app is great. It is also the only bank where you do not have to worry where your money is being invested.'
We are offering cash prizes in collaboration with VISA when you pay with your debit card (including digital wallet purchases) until 30 November 2025. Subject to eligibility.
T&Cs apply.
Transfer balances from your other credit or store cards and get 0% APR for 24 months.
Reverts to 20.6% representative APR (variable). Subject to status and eligibility. T&Cs apply.
If you're struggling with the rising cost of living, managing your finances, or just having a hard time at the moment, we're here to help you find the right support.
Get help and support with your Co-operative Bank products and services and take a look at our popular help topics below.
How we keep our services secure, and what you can do to keep yourself safe from financial harm.
Our most popular help topics may help you find the information you need, quickly.
Get help with your everyday banking products, however you prefer to manage your money.
We've reached an important milestone in a deal with the Society. We'll continue to operate as normal for now, and will let you know as early as possible when changes are coming up.
Read our announcement on the dealWe've changed the way we confirm your online payments to keep your money safer.
Find out more about the changes to online paymentsIt's a quicker and safer way to pay. Leave your cards and your wallet at home, and just use your phone.
Set up a digital walletOn 8 May 2025, the Bank of England base rate decreased from 4.50% to 4.25%. View more on our base rate information page.
Providing an accessible digital service
The Co-operative Bank has achieved AA WCAG 2.1 Accreditation for website accessibility by the expert independent assessor Digital Accessibility Centre (DAC).
Ethical then, now and always
We are guided by a unique, customer-led Ethical Policy that shapes how we do business. Our values and ethics have always been more than just words. We are serious about taking our commitments off the page and putting them into action, and campaigning on the issues that matter to you.
We're a Which? Eco Provider again
As the original ethical bank, we're proud to have been recognised as a Which? Eco Provider for the second year running.
For over 25 years we've refused to fund the extraction or production of planet-damaging fossil fuels, and we've taken a stand to campaign to tackle the climate-nature crisis.
Which? Eco Provider for Current Accounts. October 2023 and 2024
Independent service quality survey results
Personal current accounts
Published February 2025
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Overall service quality
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
Authorised push payment (APP) scams rankings in 2023
Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster's bank account. These charts use data given to the Payment Systems Regulator by major banking groups in the UK in 2023.You can read the full report by visiting www.psr.org.uk/app-fraud-data
This is the proportion of total APP fraud losses that were reimbursed, ranked out of 14 firms.
See the full results
This is the amount of money sent from the victim's account to the scammer, ranked out of 14 firms. For example, for every £1 million of The Co-operative Bank transactions sent in 2023, £125 was lost to APP scams.
See the full results
